Dry eye disease affects millions of Americans and is one of the most common reasons people visit an eye doctor. Despite how widespread it is, many patients spend years managing symptoms with over-the-counter drops without ever addressing the underlying cause. At Amwell Eye Care, Dr. Adam Zhao takes a comprehensive, personalized approach to dry eye management — identifying the root cause of your symptoms and building a treatment plan designed to provide lasting relief, not just temporary comfort.
Dry eye disease occurs when your eyes either don’t produce enough tears, or produce tears that evaporate too quickly due to poor quality. A healthy tear film has three layers — an oily outer layer, a watery middle layer, and a mucus inner layer. When any of these layers is disrupted, the tear film becomes unstable, leading to dryness, irritation, and in chronic cases, damage to the surface of the eye.
There are two primary types:
Many patients have a combination of both. Identifying which type — and what’s driving it — is the first step toward effective treatment.
Dry eye symptoms vary widely from person to person. You may be experiencing dry eye disease if you have any of the following:
Dry eye has many contributing factors, and effective management requires understanding which ones are relevant to you. Common causes and risk factors include:
Before recommending any treatment, Dr. Zhao performs a thorough dry eye evaluation to identify the type and severity of your condition and its underlying causes. This includes:
Because dry eye disease has multiple causes and presentations, there is no single solution that works for everyone. Dr. Zhao creates individualized treatment plans that may combine one or more of the following approaches:
Preservative-free artificial tears are often the first line of symptomatic relief. Dr. Zhao will recommend specific formulations based on your tear film deficiency type — watery drops for aqueous deficiency, gel-based or oil-containing drops for evaporative dry eye.
For patients with meibomian gland dysfunction or blepharitis, daily warm compresses soften and express blocked meibum, improving oil flow into the tear film. Lid scrubs and cleansers reduce bacterial load and eyelid inflammation.
Chronic dry eye often involves inflammation of the ocular surface. Prescription cyclosporine drops (Restasis, Cequa) and lifitegrast (Xiidra) target the inflammatory cycle that perpetuates dry eye disease, addressing the condition at a deeper level than lubricating drops alone.
Punctal plugs are tiny, biocompatible devices inserted into the puncta — the small drainage openings at the inner corner of each eyelid — to slow the drainage of tears from the eye surface. By keeping your natural tears in contact with the eye longer, punctal plugs provide sustained relief for patients with aqueous deficient dry eye. The procedure is quick, painless, and performed right in our office. Temporary dissolvable plugs are available for patients who want to trial the treatment before committing to semi-permanent options.
Intense Pulsed Light therapy is one of the most effective in-office treatments available for evaporative dry eye caused by meibomian gland dysfunction. IPL uses carefully calibrated pulses of broad-spectrum light applied to the skin around the eyelids to reduce inflammation, liquefy blocked meibum, close abnormal blood vessels that contribute to lid inflammation, and stimulate healthier meibomian gland function. Originally developed for dermatology, IPL has become a well-established dry eye treatment backed by strong clinical evidence. A typical course involves a series of sessions spaced 3–4 weeks apart, with most patients experiencing significant, lasting symptom improvement. IPL is particularly beneficial for patients who have not achieved adequate relief from drops and lid hygiene alone.
High-quality omega-3 fatty acid supplements support meibomian gland function and help reduce eyelid inflammation from the inside out. Dr. Zhao will recommend pharmaceutical-grade formulations when appropriate as part of a broader treatment plan.
For patients with severe dry eye or irregular corneal surfaces, scleral lenses — large-diameter rigid lenses that vault over the cornea and rest on the white of the eye — create a fluid reservoir that keeps the ocular surface continuously hydrated throughout the day.
Dry eye evaluations and many treatments are covered under medical insurance as medically necessary services. IPL therapy and some in-office procedures may not be covered by all plans. Our staff will review your benefits and discuss all costs transparently before beginning any treatment. We accept Medicare, VSP, Aetna, Blue Cross Blue Shield, EyeMed, and most major plans.
Not sure if what you’re experiencing is dry eye disease? Read our full guide to understanding dry eye — covering causes, tear types, and symptoms — before scheduling your evaluation.
To schedule a dry eye evaluation in Hillsborough, NJ, contact us online or call (908) 336-3886. Same-week appointments are often available.
You don’t have to live with the discomfort of dry eyes. A personalized treatment plan starts with a comprehensive evaluation — book yours today.